The Culture of Care Diagnostic® Assessment is for leaders who want to go beyond "assurance" and the audit euphemisms of "improvement opportunities" and "challenges" to pinpoint the unrecognised problems that lie beneath the surface.
The Culture of Care Diagnostic® Assessment framework is a holistic and integrated model of the elements that comprise a safe working culture. It is based on six dimensions in which care can be shown.
The fundamental principle that in any safety system, safety represents an output that is primarily driven by the quality of care input into that system.
By combining Observation, Audit and Perception assessments, the Culture of Care Diagnostic® Assessment seeks to establish the aspects of resilience that are present within an organisation and provide an evidence based profile of the safety culture using the Culture of Care Maturity Ladder® framework tool.